Returns & refunds

If an item arrives damaged, incorrect or materially different from its description, contact us promptly with your order details and clear photographs. We will review the issue and explain the next steps.

Confirm the applicable return window, eligibility, shipping responsibility and refund method before purchase. Terms may differ for new, used, reconditioned and made-to-order products.

Please contact us before sending an item back. Keep its packaging, included accessories and proof of purchase.